Factors influencing the Effectiveness of Dispute Resolution Council in Khyber Pakhtunkhwa-Pakistan

Abstract

Current study examined the factors affecting the effectiveness of dispute resolution council (DRC) in Khyber Pakhtunkhwa, Pakistan. Reason behind the study was the scarcity of literature on the mentioned subject. To achieve study objectives, data were collected through questionnaire (from 95 DRC beneficiaries) and focus group discussions (20 DRC members). Results were analyzed using frequencies, percentages, and thematic analysis. Results revealed that the council is working well by resolving the money borrowing and property related issues mainly. Mass level awareness about DRC, budget allocation, training and cooperation, official enforcement of the decisions, and set time frame for decisions were identified as the major influencing factors. The study concluded that consideration of the influencing factors can largely enhance the effectiveness of DRC in the study area. Therefore, the police department must take into account the findings of this study to further improve the effectiveness of DRC.